FAQ


  1. How will my order be sent?

    We primarily use Royal Mail to send our packages. Occasionally, orders may fall outside of the size and weight restrictions set by the Royal Mail and we will dispatch by courier. We always use a tracked service.

    We have worked hard to eliminate as much plastic from your order as possible. We use a combination of FSC Certified boxes, recycled paper bubblewrap and starch-based, compostable packing peanuts. We also use a biodegradable gummed paper tape to seal our boxes which can be recycled along with your boxes.

  2. Who supplies your plants?

    Our plants are grown and nurtured by our sister company, Sabaku - Plant & Supply, who operate on the same premises as us.

  3. Do you ship internationally?

    We ship vintage and other homewares internationally. Many of our customers are from outside of the UK, so we are very experienced with shipping internationally. Plants are shipped throughout the EU. At present, we can only ship plants within the EU due to regulations outside of our control.

  4. Where else can I buy your products?

    We sell on Etsy as BrambleHouse, Please also subscribe to our newsletter or keep an eye on our blog for updates on markets and events we will be attending in the North of England.

  5. Where can I see your reviews?

    Please see our many 5 star reviews on Etsy.